Feature

A video vehicle inspection the customer actually understands

Instead of a parts list, the customer sees their own car. The shop records a short video, points out what needs attention, and sends a link. More trust, more approved work.

30-second video

Recorded right from the phone browser, nothing to install.

Priority per item

Mark each point as immediate, soon, or passed.

Private and privacy-first

Tokenized link, timestamped consent, delete on request.

What a digital vehicle inspection (DVI) is

A digital vehicle inspection, or DVI, replaces the paper quote with a short video of the car and the mechanic’s findings. The customer sees the worn brake pad, the leak, or the bald tire with their own eyes instead of reading a list they do not understand. That transparency is what earns trust and approval.

How the shop records

The mechanic opens Chiarvo in the phone browser, records up to 30 seconds with the car in front of them, and keeps it or retakes it. Then they add priced items pulled from the shop catalog, which fills in the price automatically. Nothing to install, built mobile-first for the bay.

Why customers approve more

When the customer can see the problem, the decision gets easy. They open the link, watch, accept or decline each item, sign, and they are done. You close more work and skip the "do I really need this" conversation, because the answer is already in the video.

Frequently asked questions

Do I need a camera or special gear?
No. Recording happens in the shop’s own phone browser. Nothing to buy or install.
How long does an inspection take to record?
The video is up to 30 seconds. With the priced recommendations, most inspections are done in a few minutes.
Does the customer need to install an app?
No. They get a link and open it right in the phone browser to watch, approve, and chat.
Does it work for any kind of shop?
Yes. Mechanical, body work, service centers: any job that is clearer when the customer can see the car.

Start recording video inspections

Chiarvo is free during early access, invitation only. Request yours.